Giving & Recieving Feedback
Duration
1 day
Target Audience
This course is for those who need to give and receive feedback expertly to build the full potential of their own teams and others in working relationships.
Key Objectives
- Understand the purpose of feedback and be comfortable with receiving it in a variety of situations
- Enhance your knowledge of the emotional aspects involved and their impact
- Utilise key skills in delivering feedback that is balanced
- Identify opportunities to give successful feedback on a day to day basis, and through key organisational interventions.
Outline
- The types of feedback and when to sue them
- What happens when we give and when we get – what's valued most?
- The skills involved in feedback
- Establishing ground rules for dialogue
- Moving from past to the future
- The problems that may need facing
- Building on success
- Using wisdom in choosing to put feedback aside

